TERMS OF USE

1. USE OF THIS PLATFORM

Welcome to popcey.com / Popcey App ("Platform" or "Site" or "Popcey"). This Platform is owned and operated by Faasley Marketing Pvt. Ltd. ("POPCEY" or "We" or "Us"), a company incorporated under the provisions of the Companies Act, with its registered office at F6 PRADHAN RESIDENCY, VIDHANSABHA NAGAR DHOLAI, JAIPUR, PINCODE 302029, RAJASTHAN, INDIA[cite: 1]. You may be accessing our Platform from a mobile device or computer, and these Terms of Use govern your use of our Platform and your conduct, regardless of the means of access.

The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy, Shipping Policy, and Cancellation Policy (together "Policies") as modified and amended from time to time.

By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Policies, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.

POPCEY reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without prior notice to its users and in its sole discretion. If POPCEY decides to change the Terms of Use or Policies, POPCEY will post the new version of the Terms of Use or the Policies on the Platform and update the date specified. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload on the Platform. Your continued use of the Platform following the modifications constitutes your acceptance of the modified Terms of Use and Policies. For this reason, you should frequently review these Terms of Use, our Guidelines, and any other applicable policies to understand the terms and conditions that apply to your use of the Platform.

2. PRIVACY PRACTICES

We understand the importance of safeguarding your personal information and have formulated a Privacy Policy to ensure that your personal data is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Platform. Your continued use of the Platform implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by POPCEY in accordance with the terms of and purposes set forth in the Privacy Policy, which may be subject to amendment from time to time at the sole discretion of POPCEY.

3. YOUR ACCOUNT

This Platform is directed to be used by adults only who are 18 years of age or above. We assume that any minor accessing our Platform is under the supervision of their parents or legal guardians. POPCEY does not knowingly collect information from minors. You will be responsible for maintaining the confidentiality of your account credentials, password, and restricting access to your device, and you hereby accept responsibility for all activities that occur under your account. You acknowledge that the information you provide does not infringe any rights of a third party.

If you are accessing, browsing, and using the Platform on someone else’s behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Platform resulting from such access.

If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided below. If we find a breach or suspected breach of the security of your account, we may require you to change your password or suspend your account without any liability to POPCEY.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in POPCEY’s best interests to do so. You are solely responsible for all content that you upload, post, email, or otherwise transmit via the Platform.

4. PRODUCT & SERVICES INFORMATION

POPCEY attempts to be as accurate as possible in the description of products on the Platform. However, POPCEY does not warrant that product descriptions, colours, information, or other content on the Platform are completely accurate, complete, reliable, current, or error-free. The Platform may contain typographical errors or inaccuracies. Product pictures are indicative and may not exactly match the actual delivered product.

POPCEY reserves the right to correct, change, or update information, errors, inaccuracies, or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies, or omissions may also relate to pricing and availability.

5. PRODUCT USE & SERVICES

The products and services available on the Platform, and any samples that POPCEY may provide you, are for your personal and/or professional use only. The products, services, or samples received from us shall not be sold or resold for commercial reasons.

For promotional freebies/samples, once they are out of stock, they may be replaced with an alternate item or may no longer be provided.

In case any product purchased or received causes any adverse reaction or side effects, please note that POPCEY is an e-commerce platform and the respective manufacturer or brand shall be solely responsible for manufacturing side effects, product liabilities, and consumer complaints. You should carefully review the ingredient list and follow the "how to use" instructions printed on the product packaging before use.

6. RECOMMENDATION OF PRODUCTS & SERVICES

Any recommendation made to you on the Platform during your use is purely for informational purposes and convenience, and does not amount to an endorsement of the product or service by POPCEY in any manner.

7. PRICING INFORMATION

POPCEY strives to provide accurate product and pricing details; however, technical errors may occur.

POPCEY cannot confirm the price of a product until an order is placed. If a product or service is listed at an incorrect price or with incorrect information due to technical error, POPCEY reserves the right, at its sole discretion, to refuse or cancel any orders placed for that item, unless the product has already been delivered. In the event an item is wrongly priced, POPCEY may either contact you for instructions or cancel your order and notify you. If we have to cancel the order after processing payment, the entire amount will be reversed to your original payment method.

PRICES AND AVAILABILITY OF PRODUCTS OFFERED ON THE PLATFORM ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. POPCEY may revise or discontinue any product, offer, or service at any time without liability.

Cash on Delivery (COD) services may not be available for certain pin codes, order values, or specific sellers/products.

8. CANCELLATIONS, REFUNDS AND RETURNS

Please refer to our Cancellation and Return Policy available on the Popcey Platform for detailed terms regarding eligibility, return windows, and refund timelines.

9. MODE OF PAYMENT

Payments for products available on the Platform may be made through authorized payment methods offered at checkout, including Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (where applicable). Prepaid payment methods are processed instantly and recommended for expedited order dispatch.

10. SHIPPING AND DELIVERY

Shipping timelines, delivery charges, failed delivery attempts, and Return-to-Origin (RTO) guidelines are governed by our Shipping Policy accessible on the Popcey Platform.

11. USER CONTENT

The information, photos, images, chat communications, text, reviews, graphics, messages, or other materials transmitted, uploaded, posted, or otherwise made available to us ("User Content") are entirely your responsibility. POPCEY will not be held responsible in any manner for User Content. You agree not to upload, post, or share any information that: a. belongs to another person and to which you do not have rights;

b. is defamatory, obscene, pornographic, harassing, invasive of privacy, hateful, racially/ethnically objectionable, disparaging, or encourages unlawful acts;

c. harms minors in any way;

d. infringes any patent, trademark, copyright, or proprietary rights;

e. violates any law for the time being in force;

f. deceives or misleads the addressee about the origin of messages;

g. impersonates another person;

h. contains software viruses or computer codes designed to disrupt system functionality;

i. threatens the unity, integrity, defense, security, or sovereignty of India.

POPCEY does not pre-screen or guarantee the accuracy, integrity, or quality of User Content. Under no circumstances will POPCEY be liable for any User Content or for any loss or damage incurred as a result of using content made available on the Platform. POPCEY reserves the right (but not the obligation) to remove, modify, or delete any User Content violating these terms.

12. INTELLECTUAL PROPERTY RIGHTS

The "Popcey" name, logo, design marks, product/service marks, and slogans are trademarks or service marks owned by Faasley Marketing Pvt. Ltd.[cite: 1] All other brand trademarks displayed on the Platform belong to their respective brand owners. No trademark license is granted in connection with materials found on this Platform.

POPCEY expressly reserves all intellectual property rights in all text, programs, design, technology, software, and compilation of content on the Platform. The materials may not be copied, reproduced, duplicated, republished, downloaded, or distributed for commercial purposes without prior written consent.

13. LIMITED LICENSE

POPCEY grants you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Platform. All rights not expressly granted are reserved. POPCEY reserves the right to terminate your license and revoke access to the Platform at any time in its sole discretion.

14. REPRESENTATIONS AND WARRANTIES

This Platform is provided on an "AS IS" and "AS AVAILABLE" basis. POPCEY makes no representations or warranties regarding uninterrupted access, system stability, or the complete accuracy of content on the Platform. POPCEY shall not be liable for any loss suffered due to technical delays, network failures, or service maintenance.

Information provided on beauty and lifestyle topics via blogs, customer chats, or marketing communications is for general guidance only. It does not constitute medical advice or diagnosis. For individual dermatological or medical conditions, users are advised to consult a certified medical practitioner.

15. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, POPCEY, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE PLATFORM.

NO CLAIMS OR ACTIONS ARISING OUT OF THE USE OF THE PLATFORM MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION HAS ARISEN.

16. THIRD-PARTY LINKS

Links to third-party websites or services on Popcey are provided solely for user convenience. POPCEY does not review, control, endorse, or accept responsibility for third-party websites, their content, or privacy practices. Accessing external links is strictly at your own risk.

17. TERMINATION

These Terms of Use remain effective unless terminated by either party. You may terminate them at any time by ceasing all use of the Platform and deleting your account. POPCEY may terminate your access at any time without notice if you fail to comply with any provision of these Terms.

18. INDEMNITY

You agree to defend, indemnify, and hold harmless POPCEY, its parent entity Faasley Marketing Pvt. Ltd., directors, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your misuse of the Platform, breach of these Terms of Use, or violation of any third-party rights or applicable laws[cite: 1].

19. GOVERNING LAW AND JURISDICTION

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India.

20. REVIEWS & RATINGS

Popcey encourages authentic feedback from verified shoppers:

  • Guidelines for Acceptance: Must reflect genuine purchase experience, include objective ratings, and original user-captured images.

  • Grounds for Rejection: Copied/internet photos, vulgar or abusive language, spam/advertisements, or character length violations.

21. CONTACT INFORMATION & GRIEVANCE REDRESSAL

For any queries, account support, or grievances concerning these Terms of Use, please reach out to us:

  • Operating Entity: Faasley Marketing Pvt. Ltd.[cite: 1]

  • Brand / Platform: Popcey[cite: 1]

  • Email: support@popcey.com[cite: 1]

  • Contact Number: +91 6376348116[cite: 1]

  • Registered Address: F6 PRADHAN RESIDENCY, VIDHANSABHA NAGAR DHOLAI, JAIPUR, PINCODE 302029, RAJASTHAN, INDIA[cite: 1]

  • Operational Hours: Monday to Sunday (9:00 AM – 6:00 PM IST)

Last Updated: 20th October 2026