PRIVACY POLICY
1. INTRODUCTION
The domain name popcey.com / app ("Platform" or "Site") is owned and operated by Faasley Marketing Pvt. Ltd. ("POPCEY", "We", or "Us")[cite: 1]. We value the trust you place in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy.
This Privacy Policy ("Policy") describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it, and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information (meanings ascribed in clause 2 below) shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Platform.
POPCEY holds the right to edit the policy at any time without prior notice. Your continued use of the Platform following such changes constitutes your acceptance of the changed Policy and agreement to be bound by such changes. If you do not continue to use the Platform following a change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.
2. WHAT WE COLLECT
We may collect personal identifiable information from you when you save or otherwise provide it to us when you set up an account with the Platform, communicate with us via phone, email, chat, etc., fill an entry to participate in any contest, promotion, or survey, use a Gift Card on the Platform, or participate at one of our events. As a result of these actions, you might supply us with personal information, such as your name, email and postal addresses, phone number(s), names of people to whom purchases have been shipped (including address and telephone numbers), IP addresses, product interest information, and in certain circumstances, your opinions and individual preferences, etc. (collectively "Personal Information").
When you visit this Platform, our social media platforms, or our mobile applications, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons.
You may also provide us with information like physical health condition, preferences, gender, etc. (collectively "Sensitive Information") for availing tailored services on our Platform.
We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates, product orders, and reviews history.
This Platform is directed to be used by adults only who are 18 years of age or above. If you are not an adult, you may browse the Platform but should not make a purchase, register, or submit personal information to us. We do not knowingly collect information from minors. In an event of default by a minor, the parent or guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.
3. PURPOSES FOR WHICH INFORMATION IS COLLECTED
POPCEY may use your Personal Information collected to:
Send you or your designated recipients products that you have ordered;
Process gift card and payment transactions;
Help us learn more about your shopping preferences;
Conduct marketing and performance research to assist us in measuring customer service, benchmarking performance, and improving your shopping experience and product offerings;
Send communications related to order updates, alerts, and offers through email, SMS, WhatsApp, and social media channels. (You may unsubscribe from promotional updates at any time).
4. WITH WHOM WE SHARE THE INFORMATION
Only persons authorized by us shall have access to your Personal Information and Sensitive Information. We may share your information only with parties who are either subject to this Privacy Policy or follow practices at least as protective as those described herein:
Our affiliates;
Service providers who perform services on our behalf based on our instructions (such as logistics partners, payment gateways, and vendor partners). These service providers are not authorized to use or disclose such information except as necessary to perform services on our behalf or comply with legal requirements;
Other third parties with your explicit consent.
We do not rent or sell your Personal and Sensitive Information to any third party. However, should we plan to merge, sell, or restructure all or substantially all of our business to another business entity, your information may be transferred to that entity for the purpose of evaluating and managing operations.
Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information mandatorily required under applicable law, court order, or to law enforcement authorities without prior notice or consent.
5. COOKIES
We track your preferences and activities on the Platform through cookies and similar tracking technologies. Cookies are small data files transferred to your device that keep a record of your activities, making subsequent visits more efficient. You can choose to block cookies through your browser settings, though doing so may limit your access to certain features and functionalities of the Platform.
6. DATA RETENTION
We retain your Personal and Sensitive Information only as long as reasonably required to fulfill the purposes for which it was collected, or as required by applicable legal, administrative, tax, or regulatory mandates. Appropriate technical and physical safeguards are maintained to protect your data against unauthorized access, loss, or misuse.
7. WITHDRAWAL OF CONSENT
If you have consented to the collection, use, and/or disclosure of your Personal and Sensitive Information as described in this Policy, you may withdraw your consent at any time by contacting our support team via the details in Clause 13.
8. SECURITY
We take reasonable security practices and procedures to keep your information secure and prevent unauthorized access or alteration. However, no internet transmission is 100% secure, and POPCEY shall not be held liable for security breaches or actions of third parties outside our reasonable control.
9. REQUEST FOR DATA DELETION
You can request the deletion of your account and personal data at any time directly through the "My Account" section in the app/website or by contacting Customer Support.
10. INFORMATION SHARED WITH SERVICE PROVIDERS
As you access and use our services, we collect information including your device details, phone number, email address, and IP address. By using POPCEY, you expressly consent to sharing this data with authorized third-party service providers (such as payment processors and fraud prevention services) as necessary to complete your transactions.
11. ADVERTISING & ANALYTICS
We may use SDKs, tracking pixels, and advertising partners (such as Meta and Google) to collect usage data and deliver relevant ads across digital platforms. This data is handled via pseudonymized identifiers in compliance with privacy regulations.
12. OPT-OUT
You can opt out of personalized advertisements and marketing messages at any time by updating your device/browser privacy preferences, clicking unsubscribe in our communications, or raising a request with Customer Care.
13. CONTACT INFORMATION & GRIEVANCE REDRESSAL
For customer support, queries, privacy concerns, or data deletion requests, reach out to us:
Company Name: Faasley Marketing Pvt. Ltd.[cite: 1]
Brand / App Name: Popcey[cite: 1]
Email: support@popcey.com[cite: 1]
Phone: +91 6376348116[cite: 1]
Address: F6 PRADHAN RESIDENCY, VIDHANSABHA NAGAR DHOLAI, JAIPUR, PINCODE 302029, RAJASTHAN, INDIA[cite: 1]
Support Hours: Monday to Sunday (9:00 AM – 6:00 PM)
Last Updated: 20th October 2026